Terms and Conditions

 


General Terms
1.1 These Terms and Conditions ("T&C") apply to the usage of the Games through BonanzaGame.com website through related enabling internet, mobile or other platforms by you ("you" or "the Player").
1.2 These T&C constitute a binding agreement between you and BonanzaGame.com
1.3 These T&C come into force as soon as you register your account on BonanzaGame.com website after clicking "Sign up" button, by doing which you confirm that you have read these T&C and accept them. By using any of the Website you signify that you agree with these T&C.
1.4 The BonanzaGame.com reserves the right to amend, update and modify the Terms and Conditions.
1.5 The United States of America, United Kingdom, Hungary, Netherlands, Sweden, Slovakia, Lithuania, France and Cyprus Island citizens are not allowed to access the Casino. The Casino cannot guarantee successful processing of withdrawals or refunds in the event that Player violates this restriction policy.
1.6 Certain game providers are unavailable in certain jurisdictions.
1.6.1 Restricted territories for the NetEnt games: Australia, Afghanistan, Albania, Algeria, Angola, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom.In addition to the above, it is not permitted to play Guns & Roses, Jimi Hendrix & Motorhead in the following countries: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Netherlands & Ukraine. In addition to the above, it is not permitted to play Aliens in Japan or Canada. Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man), Scarface, and South Park can only be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Netherlands, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.
1.6.2 Restricted territories for Microgaming games: Belgium, Denmark, France, Italy, Singapore, South Africa, Spain, USA and United Kingdom. In addition, the partial restrictions imposed on the citizens of some other countries: USA, Israel, Netherlands, Cuba, Iran, Burma, Libya, North Korea, Sudan, Syria, and South Africa.
1.6.3 Restricted territories for Evoplay games: Australia, Iran, Israel, North Korea, USA and United Kingdom.
1.6.4 Restricted territories for Red Tiger games: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Bulgaria, Curacao, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Singapore, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe, Belgium, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United Kingdom, USA.
1.6.5 Restricted territories for Booming Games games: Australia, Belgium, Cayman Islands, France, Iran, Iraq, Israel, Italy, North Korea, Saudi Arabia, Singapore, Turkey, UK, USA, Vatican, Vietnam.
1.6.6 Restricted territories for Pragmatic Play games: Bahamas, Denmark, France, Gibraltar, Great Britain, Israel, Taiwan, Ukraine, USA.
1.6.7 Restricted territories for PG Soft games: Malaysia, Singapore, Taiwan, South Korea, United States of America, Latvia.
1.6.8 Restricted territories for Play’n GO games: Afghanistan; Alderney; America Samoa; Angola; Australia; Belgium; Bosnia And Herzegovina; Cambodia; Croatia; Czech Republic; Democratic People’s Republic Of Korea (DPRK); Denmark; Dutch Carribean including Curacao and Aruba; Ethiopia; Hungary; Iraq; Islamic Republic Of Iran; Italy; Lao’s People’s Democratic Republic; Latvia; Lithuania; Netherlands; Portugal; Romania; Singapore; Spain; Sweden; Syrian Arab Republic; Uganda; United Kingdom; USA; Vanatu; Yemen. Game Hugo is prohibited in Denmark.


Player account
2.1. In order for you to be able to play on real money at BonanzaGame.com, you must first register your Player account.
2.2. You are allowed to have only one Account. Only one Account for each household, IP, PC is allowed. If you attempt to open more than one Account, all accounts you try to open may be blocked or closed and any bets may be voided. Also, any returns, deposits, winnings or bonuses which you have gained or accrued during such time as the Duplicate Account was active will be forfeited by you and may be reclaimed by us, and you will return to us on demand any such funds which have been withdrawn from the Duplicate Account. If you wish to open another account, you may do so by contacting the Manager at [email protected]. If a new account is opened, the old account will be closed. If you notice that you have more than one registered Player Account you must notify us immediately. Failure to do so may lead to your Player account being blocked for access.If the discrepancies between the name of the account holder in the BonanzaGame.com and the name of the credit card holder through which the deposit was made are detected, this will also result in the blocking of all Accounts and termination of all payments.
2.3. A Player should not share (his/her) account with the third parties, or allow anyone to play the game using (his/her) account. Any physical person has the right to own solely one playing account. In the event Player is found out to use other people’s accounts (including accounts of relatives and friends) without permission of the BonanzaGame.com, the Administration reserves the right to cancel his/her account and/or revoke his/her winnings.
2.4. You must enter all mandatory information requested into your registration form, including a valid e-mail address; if you do not enter a valid email address, we will be unable to help you recover any "forgotten passwords". It is your sole responsibility to ensure that the information you provide is true, complete and correct.
2.5. Registering at the BonanzaGame.com, a Player acknowledges that he is an adult, because the Casino games are permitted only to users over 18 or Players of legal age under current legislation of their country.
2.6. A Player is the only party which is responsible for the legality of consumer gaming service under the laws of his/her jurisdiction.
2.7. A Player agrees with the fact that there is a presence of money risk as well as he/she confirms he/she agrees that the BonanzaGame.com declines all responsibilities for any financial losses.
2.8. Each Player has the opportunity to set a deposit limit on his account. Limits can be set on daily, weekly, monthly periods. For setting limits, Player should contact [email protected] or [email protected].
2.9. In the event a Player is found to be involved in illegal, fraudulent or improper activity as well as in case he/she does not follow the requirements of the BonanzaGame.com, the Administration has the right to revoke or to block a Players account. However, we have no obligation to redeem or compensate Players funds on his/her account.
2.10. If a huge sum is won at BonanzaGame.com, considered by the Administration of the casino as worthy of publicity, the Player must give consent to BonanzaGame.com for the disclosure of the amount won in all media.
2.11. If you get a big win, the casino has the right to request additional payment details in order not to interrupt your withdrawals.


Account verification, deposits and withdrawals from Player account
3.1. Casino Administration reserves the right to conduct KYC (Know Your Client) at any time. This could include providing (but not limited to) a passport/ID, selfie with a document.If a Player makes a deposit using a credit card, the Administration may request a copy of the front side of this card (scan or photo).
3.2. If the amount requested for withdrawal exceeds $/€ 1000, the identification procedure can be made from our side. For its implementation the player is required to send us a copy or a digital photo of his identity document. When making a deposit with a credit card you must send a copy of both sides of the card. The first six and the last four digits of the card should be visible, CVV2 code can be painted over.
3.3. It is the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the Player.
3.4. BonanzaGame.com is not a financial institution and thus should not be treated as such. No interest will be granted on Players account.
3.5. We reserve the right make a phone call to the number provided in your Player account, which at our own discretion can be a necessary part of the KYC procedure. In case the provided phone number is incorrect, missing or false or the Player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your Player account.
3.6. If the requested package of documents for verification has not been provided within 7 days, it will be considered as an attempt to hide the information and / or the inability to pass the verification procedure. In this case, the deposit will be regarded as fraudulent and will be returned, the winnings will be canceled, the Player account will be locked.
3.7. When making a deposit on an account or withdrawing money a Player must use only his /her personal financial accounts (including credit / debit cards). The name appearing on the credit cards, or registered on the payment accounts used for deposits or payouts must correspond to the name registered on your Account.
3.8. BonanzaGame.com has a right to deduct 20% of the withdrawing amount if X3 wagering requirement to deposit amount was not met (except all table games and slots from section 6.4).
3.9. Withdrawal of funds received in the "Free Spins" promotion the term stated in section 6.4 is not applied. To fulfill the wagering condition, you need to make an X3 wager turnover from the deposit. Please note! Bets made in table games are not counted.
3.10. Until the account is fully verified, no withdrawals will be processed.
3.11. Withdrawal timeframes are set individually for Accounts from the High risk category.


Closing Player Account
4.1. You may close your account by contacting customer support. We will return to you all funds from your Player Account subject to the deduction of relevant withdrawal charges. The method of repayment will be at our discretion.


Bonus Terms and Conditions
No deposit bonuses Terms and Conditions
5.1. Free Spins in the Aus Dem Tal slot are activated automatically in 10 minutes after you confirm your email address and phone number.
5.2. Maximal withdrawal sum from the Free Spins is 30 USD/EUR, 2000 RUB, 120 PLN, 250 NOK. The remaining amount will be deleted from the Player account balance.
5.3. When processing the withdrawal requests from a no deposit bonus we reserve the right to request a KYC. The following documents may be needed: Passport, ID, Address verification document (Proof of address in Passport, recent utility bill not older than 90 days), selfie with passport and additional document (driving license, foreign passport etc.).
5.4. You need to wager the winnings from the Free Spins (wagerx50) after you make your first deposit. The amount remaining on the balance before making a deposit is subject to wagering.
5.5. The maximum bet available when wagering a no deposit bonus is 3 USD/EUR, 200 RUB, 12 PLN, 25 NOK, in case of violation of this rule, the active bonus and all winnings will be canceled.
5.6. To withdraw the winnings from a no deposit bonus you need to make at least a minimal deposit with one of the payment methods available in the casino. The withdrawal will be made the same way you made a deposit.
5.7. No deposit Free Spins are not available for players from Finland, Norway and Australia.
5.8. You are forbidden to create more than one account at Bonanza Game to receive a no deposit bonus.
5.9 You can have only one active bonus at a single point in time. Making a deposit using a bonus promo code cancels a no deposit bonus and the winnings from it.

General Bonus Terms and Conditions
6.1. Bonuses including promotional offers are not available for players from the Republic of Finland.
6.2. All Player bonus offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Neteller etc.), IP, and shared computer, e.g. public library or workplace.
6.3. Wagering requirement for bonuses is 40 (forty) times if otherwise stated in bonus description.
6.4. You can't wager your active bonus in table games, live casino, and in the following slots: Book Of Cats, Elvis Frog in Vegas, Minesweeper, Plinko, Pontoon, Bavarian Forest, Mighty Rex, Mountain Song Quechua, The Power of Ankh, Treasures of Persia, Wizard Blizzard, Keno Universe, Casino Hold'em, Jacks or Better, Scarab Treasure, Carnaval Forever, Chilli Pop, Dr. Jekyll & Mr. Hyde, Faerie Spells, Fruit Bat Crazy, Good Girl, Bad Girl, Gypsy Rose, Legend Of The Nile, MAX QUEST: WRATH OF RA, Mega Gems, Pinocchio, Spinfinity Man, Sugar Pop, Sugar Pop 2, Sushi Bar, Take The Bank, The Golden Owl of Athena, Viking Voyage, Yak, Yeti and Roll, Book Of Gods, Extra Chilli, White Rabbit, Buffalo Rising Megaways, Fishin Frenzy Megaways, Fishing Frenzy, Genie Jackpots Megaways, Genie Jackpots Wishmaker, Gods of Olympus Megaways, Legacy of Gods Megaways, Legacy of Ra Megaways, Return of Kong Megaways, Rhino Rampage, Safari Gold Megaways, Temple of Treasure Megaways, Valletta Megaways, Vikings Unleashed Megaways, Wolf Legend Megaways, Lucky Scarabs, 15 Dragon Pearls, 15 Golden Eggs, Aztec Sun, Book of Sun - Choice, Buddha Fortune, Dragon Pearls: Hold & Win, Great Panda, Halloween Witch, Moon Sisters, Sun of Egypt, Super Marble, Tiger's Gold, Joker Gems, Safari, The Ninja, 2 Hand Casino Hold'em, Deal or No Deal, Dragon Tiger, Dream Catcher, Extreme Texas Hold'em, First Person Dream Catcher, Football studio, Lightning Dice, MONOPOLY Live, Side Bet City, Four Aces, Penalty shoot-out, Chili Quest, Piggy Holmes, Keno plus 2Balls, Egyptian Dreams Deluxe, Fortune Dogs, Happiest Christmas Tree, Haunted House, Jellyfish Flow, Jellyfish Flow Ultra, Jump!, Knockout Football, London Hunter, Magic Oak, Presto, Pumpkin Patch, Santa's Village, Scopa, Wild Trucks, Wizards Want War, Riot, 11 Champions, Age of Conquest, Arctic Magic, Avalon, Avalon II, Beautiful Bones, Bikini Party, Bonus Deuces Wild, Book of Oz, Boom Pirates, Break Da Bank Again, Bunny Boiler, Bunny Boiler Gold, Cashville, Castle Builder, Craps, Crypt Crusade Gold, Deck the Halls, Dolphin Coast, Dragonz, Festive Indulgence, Four By Four, Girls With Guns - Jungle Heat, Girls With Guns II Frozen Dawn, High Society, HitMan, Hot Ink, Immortal Romance, Karaoke Party, Keno, Keno Draw, Ladies Nite, Leagues Of Fortune, Lost Vegas Zombie Scratch, Lucky Twins, Lucky Zodiac, Mad Mad Monkey, Magic of Sahara, Medusa, Monkey Keno, Ninja Magic, Pretty Kitty, Prime Property, Rabbit In The Hat, Ragnarok, Retro Reels, Scrooge, Serenity, Six Acrobats, Spingo, Stardust, Starlight Kiss, Stumpy McDoodles, Supe it Up, Super Bonus Bingo, Tally Ho, The Finer Reels of Life, The Great Albini, ThunderStruck II, Thunderstruck, Untamed Wolf Pack, Whack a Jackpot, Wheel of Wealth, Wheel of Wealth Special Edition, Blood Suckers, Blood Suckers II, Dead or Alive, Dead or Alive 2, Disco Danny, Eggomatic, Finn and the Swirly Spin, Finn's Golden Tavern, Ghost Pirates, Guns N Roses, Hotline 2, Jack Hammer, Jack Hammer 2, Jimi Hendrix Online Slot TM, Live Casino Lobby, Lucky Angler: A Snowy Catch, Reel Rush, Robin Hood: Shifting Riches, Secret of the Stones, Serengeti Kings, Steam Tower, The Invisible Man, The Reel Steal, The Wish Master, Türkce Rulet, Victorious MAX, Firefly Keno, Jackpot Keno, Keno Kick Off, Keno Pop, Kenotronic, Tutan Keno, Casino War, Tens Or Better, Dragon`s Element, Dynasty Warriors, Pirates Map, Bakers Treat, Cat Wilde and the Doom of Dead, Chronos Joker, Coywolf Cash, Eye of the Kraken, Golden Legend, Gunslinger: Reloaded, Happy Halloween, Legacy of Dead, Multifruit 81, Pearls of India, Pimped, Rage to Riches, Rainforest Magic Bingo, Rich Wilde and The Shield of Athena, Riddle Reels: A Case of Riches, Royal Masquerade, Sweet Alchemy Bingo, Tens or Better MH, Tower Quest, Art of the Heist, Book of Gold: Multichance, Diamond Wins: Hold and Win, Solar Queen, Age of the Gods Norse: Gods and Giants, Book of Kings, Dragon Spark, Pharaoh's Secrets, Toads Gift, Wolves! Wolves! Wolves!, Aztec Gems Deluxe, Bronco Spirit, Curse of the Werewolf Megaways, Dog House, Drago - Jewels of Fortune, Fruit Party, Great Rhino Megaways, Hercules end Pegasus, Jade Butterfly, John Hunter and the Book of Tut, Jungle Gorilla, Pyramid King, Queen of Gold, Release the Kraken, Star Bounty, Sweet Bonanza, Sweet Bonanza Xmas, The Dog House Megaways, Vegas Nights, Wolf Gold, Dragon Sisters, Fat Santa, Immortal Guild, Mystery Museum, Razor Shark, The Shadow Order, Turn It Up!, Viking Clash, Wild Swarm, Wizard Shop, Joker Strike, 5 Families, Ali Baba's Luck, Aztec Spins, Bombuster, Da Vincis Mystery, Mystery Reels Mega Ways, Reel Heist, Robin Hood’s Wild Forest, Wild O'Clock, Wings of Ra, Story Of Medusa, 4 Horsemen II, A Pirate's Quest, African Fortune, Aztec Spell, Book Of Tribes, Childhood Sweets, Colossus Fruits, Demi Gods, Demi Gods II, Demi Gods II 15 Lines Series, Demi Gods II Christmas Edition, Demi Gods II Expanded Edition, Demi Gods III, Divine Forest, Egyptian Rebirth, Irish Treasures, Lemur Does Vegas, Lemur Does Vegas - Easter Edition, Lilith's Passion, Lilith's Passion Enhanced Edition, LilithPassion Christmas Edition, Lilith’s Passion 15 Lines, Majestic King, Majestic King - Expanded Edition, Mines of Gold, Nights Of Magic – Expanded Edition, Nights of Egypt, Siren's Treasures, Siren's Treasures II 15 Lines Series, Spinning Beers, Story Of Hercules, Summer Splash, Vikings and Gods 2, 1429 Uncharted Seas, Beat the Beast: Quetzalcoatl’s Trial, Jin Chan´s Pond of Riches, Three Cards, All Star Knockout, All Star Knockout Ultra Gamble, Baron Samedi, Champions of Rome, Dark Vortex, Double Dragons, Golden Fishtank, Holmes & the stolen stones, Lucha Maniacs, Neon Rush – Splitz, Reef run, Trolls Bridge, Break da Bank, Book Of Rebirth Reloaded, Dragon Pearls: Hold and Win, Thunder of Olympus, Wild Wild Riches, Lucky Fridays, Niulang and Zhinu, Royal Diamonds, South of the Border, King of the Jungle, Krakatoa, Wild Nights, Big Thunder, Jade Emperor, Super Hot 7s, Hotter Than Hot, Magic Maid Cafe, Annihilator, Testament, Fortunes of Ali Baba, Wild West Gold, Dance Party, Asgardians, Sic Bo, Chilli Fiesta, Long And Happy Life , Siren's Kingdom Scratch, Treasure of Horus Scratch, Blood Queen Scratch, Cherry Blast Scratch, Instant Football, The Curious Cabinet Scratch, Neon Fruit, Richie in Vegas, Virtual Football, Classic Fruit, Darts 180, Red Hot Chili 7’s, Vomiting Unicorns, Happy Ape, Noble Sky , Red Hot Chili 7’s, Volcano Fruits, African King, MMA Legends, Dragon Sevens, Magic Tree, Stardust, Arabian Fire, Big Thunder Quad Shot, Cash Hound, Electric Nights, Emerald Dream, Fortune Falcon, Golden Dollars, Golden OX, Golden Wisdom, Kanga Cash, Mystic Moon, Pearl River, Pussy Cat, Rio Riches, Run With The Wolves, Soul Queen, Super Charged 7s, Super Crystal 7's, Sweet Chilli, Jungle Jim - El Dorado, Jungle Jim and the Lost Sphinx, Buffalo Power: Hold and Win, Rise of Egypt Deluxe, Solar Temple, Pearl Beauty: Hold and Win, Aliya's Wishes, Arena of Gold, Cashapillar Scratch Card, Crocodopolis, Dragon Shard, Dream 3 Team, Fortress Charge, Fortunium, Foxin' Wins, Victoria Wild, Evil Genotype, Revenge of Cyborgs, Trump It Deluxe EPICWAYS, Gold 'n' Rocks, Wild Walker, Goldaur Guardians, Golden Boot, Hades: River of Souls, Jasons Quest, Lara Jones is Cleopatra, Le Kaffee Bar, Long Mu Fortunes, Lucky Riches: Hyperspins, North Storm, Psycho Candies, Queen of The Crystal Rays, Relic Seekers, Retro Galaxy, Riviera Star, Shaaark Superbet, The Smashing Biscuit, The Vault, Treasures of Lion City, Western Gold Megaways, Book of Sheba, Fu Fortunes Megaways, Gold Digger, Euphoria, Hot Shots 2, The King, Infinity Hero™, 9 Tigers, Reel Hero, Sonic Reels, 3 Charms Crush, Ambiance, Absolute Super Reels, Best Things in Life, Basic Instinct, Aztec Gold Megaways, Dalai Panda, Mona Lisa Jewels, Million Coins Respins, Million Cents, Hot Spin, Tree of Fortune, The Best Witch, Super Multitimes Progressive HD, Super Diamond Wild, Visitors, Hallow Reels, Cherry Pop, Emerald King, Rock the cash bar, Book of Fruits Halloween.
6.5. There is no wagering requirement for free spins. To activate free spins, you need to make X1 wager turnover from the deposit first.
6.6. Bonus should be wagered in specified period of time(set individually for each promotion).
6.7. The maximum bet available with an active bonus is 3 USD/EUR, 200 RUB, 12 PLN, 25 NOK, in case of violation of this rule, the active bonus and all winnings will be canceled.
6.8. The Player can have only one active bonus, bonuses that require deposit are not summarized.
6.9. All bonuses and winnings received as a result of fraudulent activity will be waived off by BonanzaGame.com
6.10. The deposit or withdrawal made will cancel an active bonus and winnings.
6.11. If you decline an active bonus, the winnings gained while wagering the bonus would be canceled.
6.12. If you are making deposits with bonuses more 4 times in a row, you are risking to lose your winnings and keep only the deposit sum, you made to receive the bonus. To benefit from the bonuses and enjoy the winnings, make a deposit (over the average sum of the previous deposits) without bonuses at least once after using 4 bonuses in a row.
6.13. If the maximal winnings sum is mentioned in the promotion terms, you can make a withdrawal within this sum. The rest of the winnings will be annulled.
6.14. Every exact bonus might have its own terms and conditions, that will be provided with information about the bonus. If you violate the bonus terms and conditions, Bonanza Game Casino team reserves the right to cancel the bonus and to confiscate the winnings from your account.
6.15. If the Administration suspects the Player of fraud, unfair using of the Bonus Policy or using (development) of a winning strategy, we reserve the right to refuse such Player a bonus, to cancel the bonus or winning funds from his or her Account. In this case, we may restrict a Player to enter the Casino or block his Account in its discretion. BonanzaGame.com is not obligated to refund you any funds that may be on your accounts in addition to the initial deposit amount minus the commission costs ranging from 20% to 50%.
6.16. All withdrawals will be subject to internal checks before being processed. We reserve all rights to void bonuses or any winnings for failed check. Player hereby consents in advance to it.
6.17. Based on the decision of BonanzaGame.com, any Player can be refused to receive the bonus without explaining the reasons.
6.18. If it has discovered that a group players are using the same betting scheme/style and are connected via (but not limited to) location, payment system, device or IP, BonanzaGame.com management will at its own discretion have the right to confiscate bonus winnings and/or deposit.
6.19. Should the BonanzaGame.com become aware of any user who has received the bonus with sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing a cash out of said bonus or at any way try to take advantage of bonuses, then we take action of immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of such play would be delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game.


Complaints
7.1. You may use [email protected] email to send complaints if any arise.
7.2. In the event of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim.
7.3. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that appears on the game server will prevail. You acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
7.4. Bonanza Game is not responsible for technical errors and malfunctions during the game process, related to hardware operation used to access the website, errors occured on behalf of game providers, as well as to the work of companies providing telecommunication services.
7.5 If you notice an error or malfunction of the software, you agree to inform casino administration. If you try to use the error in your own interests for any venal purpose, the casino administration reserves the right for full compensation of the costs caused by the error. This includes costs incurred by the casino due to the lack of notice from you.
7.6 In case of manipulation suspicion, the casino team may refuse to make payments to the user or any other person caught in attempts of such manipulation.
7.7 If a player violates one of the conditions or the casino administration has reasonable suspicions of violation, we reserve the right to temporarily close player's account or block it forever without winnings withdrawal. The funds on user's account will be used to compensate for losses caused to the project.


Refund Policy
8.1 No refund can be completed once the alleged deposit (including the bonus) has been played using the Services.
8.2 A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a minor) has accessed his/her Player Account.
8.3 We reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to our satisfaction, in order to ensure that any payment made to Us will be honored after a refund has been made. You agree to provide, in case We demand, a notarized identification, or any other certified identification in accordance with the applicable laws of Your jurisdiction. If such notarized or certified identification is not provided within five (5) days of our request, then such refund or reverse transaction shall not be effected, Your Player Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal.
8.4 Player should play using a fair method on all games and should not in any way affect outcome of that game. This includes using computer aids, mathematical equations, betting systems etc.


T&C violation, penalties, termination
9.1. If you breach any provision of BonanzaGame.com Terms and Conditions, we reserve the right not to open, suspend, close your Player Account, withhold payment of your winnings and apply such funds on account of any damages due by you.
9.2. You acknowledge that BonanzaGame.com shall be the final decision-maker of whether you have violated our Terms and Conditions in a manner that result in your suspension or permanent barring from participation in our site.


Company details
BonanzaGame.com - website is owned and operated by WoT N.V. (License holder) reg. #129742 (Kaya Richard J. Beaujon Z/N, Curacao)
Limesco Limited (Payment processor), Arch. Makariou III, 155 PROTEAS HOUSE, 5th floor 3026, Limassol, Cyprus. WoT N.V. is licensed and regulated by the Government of Curacao, Netherlands Antilles under the licence: No.1668/JAZ.



The above Terms and Conditions can be updated from time to time. Please note, that the English version of these T&C has priority over any translation. Before using the BonanzaGame.com website, please read Terms and Conditions carefully. The fact of using the website confirms your consent with the Terms and Conditions.


Our support team is available for you 24/7/365 on email [email protected] and Live chat. Good luck!

 

 

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Dear player!Provider Microgaming is under update process. Games will soon again be available for you.

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  No deposit bonus can only be played on Microgaming slots
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Dear player!This game is not available when you have active bonus.

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Dear player!Congratulations! Your no deposit bonus wagered. To continue play, you need to top up your account.

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